Interior view of an LCL branch showcasing updated digital signage and modernized entrance design.

LCL

France

LCL relied on TRISON to digitize more than 1,000 branches, creating more technological, agile and efficient spaces, and offering a differentiating customer experience.

The Challenge

Transform the branches into modernconnected spaces that convey LCL’s brand values, enhance the customer experience, optimise operations, and create an innovative and attractive environment.

The Insight

TRISON France installed advanced audiovisual systems in entrances, waiting areas, and private rooms, managing daily content to ensure coherent, personalised communication that reinforces the brand’s identity and values.

Interior of an LCL branch after digital transformation, highlighting the communication tools.
Digital display inside an LCL private consultation room enhancing communication with clients.

Connected banking

Digitisation strengthens communication, optimises branch operation and enhances customer comfort.

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Unified and agile customer experience

Daily-managed content and strategically positioned screens turn each branch into a coherent communication hub, reinforcing brand values while creating a more fluid, personalised and engaging experience for visitors.

Digital screens inside the waiting area displaying dynamic branded content for LCL customers.

Modern banking reimagined

LCL branches evolve into agile, technological spaces where digital communication reinforces brand identity and elevates every customer interaction.

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