Five Guys

UK & Europe

TRISON deployed Five Guys digital drive-thru UK and Europe — scaling digital signage across the UK, France, Germany, Spain, and landmark travel hubs like Heathrow T5.

The challenge

As Five Guys accelerated its expansion across the UK and Europe, the brand needed a digital infrastructure that could keep pace. Therefore, every new location required consistent visual standards and multiple ordering touchpoints. Additionally, Five Guys needed a reliable technology partner — one able to manage complex rollouts across different formats and geographies.

The insight

TRISON UK designed an integrated digital ecosystem built around the demands of the fast-casual environment. Specifically, the approach combined outdoor and indoor display systems with self-service technology. As a result, every location benefits from brand consistency and operational efficiency — regardless of format or geography.

Scale & Reach

Specifically, TRISON supports over 300 Five Guys locations across the UK, France, Germany and Spain — managing hardware, logistics, and on-site maintenance through a single dedicated service model.

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Outdoor digital drive-thru ordering display installed by TRISON at Five Guys Leamington Spa, UK

Five Guys Digital Drive-Thru: Built for UK Conditions

At locations such as Leamington Spa, TRISON UK installed end-to-end digital drive-thru systems. These are designed specifically for the UK climate. High-brightness outdoor displays sit inside custom-engineered enclosures. As a result, visibility and reliability are maintained in all weather conditions. Additionally, the systems integrate ordering communication technology that connects the drive-thru lane directly to kitchen operations. This reduces wait times and improves order accuracy across every shift.

Menu Boards Designed for Clarity and Speed

Inside each restaurant, TRISON UK installed ceiling-mounted digital menu board configurations tailored to the counter layout. The displays are optimised for legibility at distance. Consequently, customers can navigate the menu quickly and place orders without delay. Furthermore, remote content management allows Five Guys to update menus, pricing and promotions across all locations simultaneously — without requiring on-site intervention.

Triple digital menu board installation by TRISON at Five Guys Leamington Spa counter, UK
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A Flagship Installation at Heathrow Terminal 5

At Heathrow Terminal 5, one of Europe’s busiest travel hubs, TRISON UK delivered a 130-inch LED wall. It anchors the Five Guys dining space with bold, high-impact content. The installation also combines digital menu boards and an order ready screen. Together, these create a fully integrated digital environment at one of the most visited Five Guys restaurants in Europe — part of a wider partnership that also spans Five Guys locations across the United States.

Large-format LED wall displaying Five Guys content at Heathrow Terminal 5, installed by TRISON

Every Touchpoint, Covered

A complete digital signage solution for the fast-casual environment.

Five Guys outdoor drive-thru ordering totem installed by TRISON at Leamington Spa, UK

Digital Drive-Thru Systems

Outdoor-rated displays and custom enclosures built for year-round performance, integrated with ordering communication systems across UK and European drive-thru locations.

Two self-service ordering kiosks installed by TRISON inside Five Guys restaurant at Leamington Spa

Self-Service Kiosks

Wall-mounted self-order kiosks reduce queue times and give customers full control of the ordering process, with content managed centrally across all installed units.

Digital menu board installation by TRISON at Five Guys Heathrow Terminal 5 restaurant

Managed Support Across 300+ Sites

TRISON provides ongoing technical support, spares management and on-site maintenance across more than 300 Five Guys locations in the UK, France, Germany and Spain.