Digital drive thru menu boards installed at a KFC restaurant in the UK and Ireland.

KFC

United Kingdom & Ireland

KFC partnered with TRISON to modernise its Drive Thru experience, replacing static menus with a scalable digital solution designed to enhance customer engagement, operational efficiency and future innovation.

The Challenge

KFC needed to modernise its Drive Thru experience across a large network of restaurants, replacing static menus with digital solutions that improved visibility, speed of service and operational consistency. The system had to integrate seamlessly with existing POS infrastructure while supporting frequent menu and pricing updates.

The Insight

TRISON delivered a scalable digital Drive Thru solution integrated with KFC’s POS systems, enabling real-time menu updates and dynamic content management. This approach improved customer decision-making at the ordering point while streamlining operations across multiple locations.

Digital Drive-Thru

KFC’s Drive-Thru evolves into a flexible digital touchpoint, improving clarity, efficiency and customer engagement at the point of order.

GET IN TOUCH

Digital drive thru essentials

Technology designed to enhance speed, clarity and customer experience

Weather-resistant digital signage enclosure used in KFC drive thru lanes.

Weatherproof AV engineering

Fully IP-rated enclosures with temperature control ensure performance in all weather conditions.

Digital drive thru menu displaying real-time order information at KFC.

Real-time digital menus

Orders are displayed instantly through POS integration, ensuring accuracy and clarity at the point of sale.

KFC drive thru digital signage rollout across multiple UK locations.

Scalable rollout solution

A turnkey installation model allows rapid deployment across multiple sites with minimal disruption.

Installing digital drive thru screens at a KFC restaurant.

Designed for operational efficiency

Each installation was engineered to fit existing site constraints while keeping Drive Thru lanes operational. TRISON provided the core digital and electrical infrastructure, enabling upgrades to be completed within a tight three-day window per site.

Future-Ready Drive-Thru

The KFC Digital Drive-Thru creates a scalable digital foundation that supports operational efficiency today and enables future evolution of the customer experience.

GET IN TOUCH