Falabella

Santiago de Chile, Chile

Falabella sought to turn its new flagship store in Santiago into an iconic and memorable space, capable of surprising and engaging visitors from its entrance.

The Challenge

Designing a digital installation that would reinforce the brand’s identity and offer immersive and participatory experiences, attractive in a high-visibility environment.

The Insight

TRISON Necsum created a 16m digital totem pole with three-sided screens, with poetic and interactive content, motion-sensing games and augmented reality to engage visitors.

Visitors observing Falabella’s digital installation in the flagship store.
Interactive content displayed on Falabella’s three-sided digital totem.
SEE VIDEO

Digital art in retail

The totem becomes a living vertical canvas where artistic motion graphics, AR and interactive effects enhance the store’s atmosphere and elevate brand storytelling.

GET IN TOUCH
Visitors interacting with immersive AR and visual effects around the Falabella digital totem.

A landmark of immersive retail

The installation unites technology, art and entertainment to create a memorable in-store journey. With poetic visuals, interactive games and augmented reality, the totem transforms Falabella’s flagship into a cultural meeting point and a benchmark for experiential retail in Latin America.

AWARDS & RECOGNITIONS

This project has been recognised by industry leaders for its excellence in design, innovation, and execution.


MUSE AWARDS CREATIVE  2022

EXPERIMENTAL AND IMMERSIVE – IN STORE EXPERIENCES

FALABELLA

A retail icon

Falabella’s flagship now stands as a digital landmark where innovation and creativity shape an unforgettable customer experience.

GET IN TOUCH